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Frequently Asked Questions (FAQ)

What payment methods do you accept?
We accept card payments with Visa, MasterCard and American Express.

What countries do you ship to?
We ship Worldwide!

Once I order something – what happens next?
You will receive an order confirmation per email as soon as you have placed your order. Your order will be processed and dispatched within 7 business days. When your order has been shipped, you will receive an email with your tracking number.

When will my order be processed?
Your order will be processed and dispatched within 7 business days. You will receive an email notification with shipping info once it has been dispatched.

How do I know if my order has been shipped?
You will receive a dispatch notification by email as soon as your order has been shipped. The dispatch notification is sent to the email address registered when the order was placed. We usually ship all orders within 7 business days.

When can I expect my order?
All orders should arrive within 2-3 weeks of the order being dispatched. Please allow some extra time for delivery on international orders as delivery time to some countries may vary.

Can I change my order?
We might be able to change your order if it hasn’t been shipped yet. Please contact our customer support team as soon as possible and don’t forget to include your order number.

What is your return policy?
We only replace or exchange items if they are defective or damaged. If the item received is defective in any way, please contact us within 14 days of your purchase so we can replace the item for you.

Note that all clothing items have sizing charts for your convenience.